1. General Terms

• Schedule is subject to availability. Booking is only secured upon full payment of all fees due.
• It is the booker’s responsibility to ensure that all bookings made by them are accurate.
• Bookings are non-refundable unless cancelled by the editor/mentor.
• Bookings remain valid for 12 months after the date of purchase. For mentoring packages, the first session must be used within 12 months of purchase and remaining sessions must be used within 12 months of the first session. For editorial critique packages, the work to be critiqued must be sent to the editor within 12 months of purchase. This period may be extended by request but is subject to availability. 
• By submitting work for critique or feedback, either as part of an editorial package or a mentoring package, you confirm that you own the copyright on the work in question. If copyright is shared by more than one author, all authors must confirm that they consent to the editorial critique before work begins. Copyright remains with the author. 
• Where an editorial report is purchased, copyright on the contents of this report remains with the editor, except for any material directly quoted from the author’s work.
• Booking any 1:1 mentoring package allows the author to submit one or more documents relating to any number of projects up to the maximum word count allowed under that package or within each calendar period as defined by the membership level. Documents submitted may include ancillary work relating to the manuscript in question (including, but not restricted to, synopsis, cover letter, character breakdown, plot breakdown, etc). 
• Authors submitting work acknowledge that the editor/mentor, being a professional author, may on occasion be working on a project or projects that include/s material similar to that which the author has submitted for editorial critique. Under these circumstances the editor/mentor agrees to notify the author immediately any such similarities are identified and allow the author to terminate the editorial relationship if they so choose. The author acknowledges that any such similarities are the natural consequence of the marketplace of ideas and shall not hold the editor liable for any such similarities occuring.
  • ​Both author and editor shall endeavour to employ best practice regarding protection of original works and shall make arrangments for demonstrating copyright if appropriate (for example by uploading work to a copyright management service).
• For editorial critique packages, the editor agrees to deliver an editorial report (where purchased) and annotated manuscript within one calendar month of the author’s purchase of an editorial package of 20,000 words or fewer. In exceptional circumstances, where this may not be possible, the editor will inform the author at the earliest possible opportunity. A refund will not be provided unless the editor is fully unable to complete the editorial package. For mentoring packages, mentoring time shall be taken at times to be mutually agreed after purchase.​
• Editorial packages do not include copyediting or line editing. Grammatical inconsistencies and typos may be identified but the author should not consider this to indicate that a full proofread has occurred. The editorial package may identify unclear sentence construction, grammatical errors or misspelled words but responsibility for remedying these rests with the author.
• Mentoring packages do not include editorial work on the writing submitted.

2. Use License of Digital Products
Upon purchasing any digital products from RB Kelly, you are granted a limited, non-exclusive, non-transferable license to use the product for personal or commercial purposes as specified at the time of purchase. You may not redistribute, sell, or modify the product without express written permission from RB Kelly. All rights not expressly granted are reserved.

3. Revisions & Errors
 While we strive for accuracy in our digital products, we acknowledge that errors may occur. RB Kelly reserves the right to make revisions or corrections to any content without prior notice. If you encounter any discrepancies or errors in your purchased product, please contact rachael@rbkelly.co.uk so we can address your concerns.

4. Governing Law
 These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

5. Refund Policy
 All sales of digital products are final. Unfortunately, we do not offer refunds or exchanges once a product has been purchased due to the nature of digital goods. Please ensure you review product descriptions and specifications carefully before making a purchase.

Mentoring memberships run on a month-to-month basis and can be cancelled at any time; however, if payment for the month has already been taken, it cannot be refunded in full or in part.

6. Waiver & Severability
 If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms & Conditions, and the remaining provisions shall continue in full force and effect. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.